Every OLIOR creation is mindfully blended, labeled and packed by hand. To learn more about our preparation time specific to your delivery location, visit our Shipping & Handling page.
For order status tracking, please visit our Order Status page.
OLIOR offers a variety of delivery options including Online Shipment Orders, Click & Collect, Phone Orders, Same-Day Delivery, and Orders via Whatsapp Orders.
If you have not received your order, kindly get in touch with us on our Contact Us page for further assistance.
If you prefer to have a signature required upon delivery of your order, you may select signature required during checkout. Same-day delivery options may require a signature depending on carrier.
Please note a signature requirement will be selected by default on orders with a value of $250 or more.
Your shipping address can be modified as long as your order has not been dispatched from our labs. You may get in touch with us regarding any order modifications or updates on our Contact Us page.
Due to strict international transport regulations, we are not able to ship items containing alcohol (hence perfumes) to some countries (sorry about that…).
Depending on the current shipping regulations of the country duties and fees may apply. Learn more here.
If the tracking information for your package confirms delivery and you cannot locate the delivered package, please follow the steps below.
1. Check with neighbors and family members
2. Look around the delivery location
3. Check for notice of attempted delivery
4. Contact the carrier directly who can assist further
Note: Olior Fragrances monitors claims of lost, missing, wrong and damaged items for abuse. Lost, missing, wrong and damaged items must be reported immediately upon receipt of the shipment, and any damaged, wrong, missing items must be retained (including the shipper). Olior Fragrances reserves the right to limit or deny the reshipment or credit of an order/item in all instances.