Privacy policy

At OLIOR, a subsidiary of Maison Samuel Oladji, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or interact with our website oliorfragrances.com and services. By using the Website, you consent to the practices described in this policy.

1. SCOPE OF THE PRIVACY POLICY 

This Privacy Policy applies to the Website and any associated services offered by OLIOR. It does not apply to third-party websites or services linked to or from our Website, as they operate under their own privacy policies.

2. INFORMATION WE COLLECT

We collect various types of information from you, including personal and non-personal data, to enhance your experience with our Website and services.

a. Information You Provide Directly 

When you interact with our Website, you may provide the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address.

• Account Information: Login credentials and account details when creating an account. 

• Payment Information: Credit card or other payment details for purchases.

• Communication Preferences: Your preferences regarding marketing communications. 

• Other Information: Any information you voluntarily provide, such as product reviews or survey responses.

b. Information We Collect Automatically

When you use our Website, we may automatically collect certain data, including:

Device Information: IP address, browser type, operating system, and device identifiers. 

Usage Data: Information about your interactions with the Website, such as pages viewed, time spent, and navigation paths. 

Cookies and Tracking Technologies: See Section 7 for more information about cookies and similar technologies.

c. Information from Third Parties

We may receive additional information from third-party sources, such as:

• Social media platforms when you interact with us on their services. 

• Payment processors to verify transactions.

• Analytics providers to help us understand Website usage.

3. HOW WE USE YOUR INFORMATION 

OLIOR uses the information we collect for the following purposes:

a. To Provide and Enhance Services

  • Process orders, payments, and deliveries.  
  • Manage your account and facilitate customer support. 
  • Tailor your experience based on your preferences and behaviors.

Marketing and Communication

b. To Provide and Enhance Services 

  • Send promotional emails, newsletters, and special offers if you’ve opted in.
  • Inform you about new products, events, or services related to OLIOR.
  • Conduct surveys and request feedback to improve our offerings.

c. Website Optimization 

  • Analyze user behavior to improve Website functionality, design, and content. 
  • Detect and prevent fraud, unauthorized activities, and security breaches.

     d. Compliance with Legal Obligations

  • Fulfill legal and regulatory requirements.
  • Respond to lawful requests, such as subpoenas or court orders.

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. However, we may share your data in the following ways:

a. Service Providers

We may share your information with trusted third-party service providers who assist us with:

  • Payment processing. 
  • Shipping and delivery. 
  •  Marketing and analytics. 
  •  IT support and maintenance.

b. Legal Obligations

We may disclose your information if required to do so by law or in response to legal requests.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new business entity.

b. With Your Consent

We may share your information with third parties if you provide explicit consent for such sharing.

5. INTERNATIONAL DATA TRANSFERS

As a global brand, OLIOR may transfer your personal information to servers or service providers located outside your country of residence. We ensure that appropriate safeguards, such as standard contractual clauses, are in place to protect your information.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, regulatory, or contractual obligations. Once the retention period expires, we securely delete or anonymize your data.

7. COOKIES AND TRACKING TECHNOLOGIES

What are Cookies?

Cookies are small text files stored on your device that allow us to remember your preferences and improve your browsing experience.

a. Types of Cookies We Use

  • Essential Cookies: Required for the Website to function properly.
  • Performance Cookies: Help us analyze how users interact with the Website.
  • Marketing Cookies: Enable personalized advertising.

b. Managing Cookies

You can control cookie settings through your browser or by adjusting your preferences on our Website. Note that disabling cookies may limit certain functionalities.

8.YOUR RIGHTS

Depending on your jurisdiction, you may have the following rights regarding your personal information:

a.Access and Correction

You can request access to the personal information we hold about you and request corrections if necessary.

b. Data Portability

You may have the right to receive your personal information in a structured, commonly used, and machine-readable format.

c. Right to Delete 

You can request that we delete your personal information, subject to certain exceptions (e.g., legal obligations).

d. Marketing Opt-Out

You can opt out of receiving marketing communications by clicking the unsubscribe link in our emails or contacting us directly

e. Complaints

If you believe your privacy rights have been violated, you can file a complaint with your local data protection authority.

9. DATA SECURITY

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encrypted data transmission using SSL technology.
  • Regular monitoring and vulnerability assessments.
  • Access controls to restrict data access to authorized personnel only. 

However, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

10. CHILDREN'S PRIVACY

Our Website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it promptly.

11. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. Your continued use of the Website constitutes acceptance of the updated policy.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: privacy@oliorfragrances.com

Thank you for trusting OLIOR with your personal information. Your privacy and satisfaction are at the heart of what we do.